Please review the following terms of service that govern your use of the Site (the “Agreement”). Please be aware that your use of the Site constitutes your agreement to be bound of the following:
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Claudia Rowe Jewelry. The collective work includes works that are licensed to Claudia Rowe. Copyright 2012, Claudia Rowe ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Claudia Rowe or purchasing Claudia Rowe products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Claudia Rowe or to purchase Claudia Rowe. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Claudia Rowe. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Claudia Rowe used in the site are trademarks or registered trademarks of Claudia Rowe.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Claudia Rowe disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchant ability and fitness for a particular purpose and non-infringement. Claudia Rowe does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Claudia Rowe does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Shipping and Returns
Claudia Rowe ships worldwide with USPS Priority Mail flat rate. We do our best to ship within 5 days or sooner after an order has been placed. In the event that an item is back ordered we will email you notification on the ship date. Our cost for shipping domestically in the US is $5.00 and for international orders the cost is $18.00. Domestic orders of $100.00 or more qualify for free shipping. We are not responsible for potential taxes and duty charges outside of the US. We will gladly accept returns up to 7 days after receipt of goods on any jewelry item in new condition. For a return authorization please email firstname.lastname@example.org. We will repair any jewelry free of charge purchased from this website for up to six months after purchase. The customer is responsible for any return shipping costs and insurance.
Wholesale Return Policy
A Return Authorization (RA) must be issued for all returns and will not be accepted unless clearly written on the outside of the package with a copy of the invoice, and RA number in the package. Please email appropriate sales representative or info@ClaudiaRowe.com for return authorization. Damaged Returns will be accepted 3 months from the day the merchandise is shipped for replacement or future credit. Replacements will be sent once the returns are received. All Claudia Rowe jewelry is made to order therefore we can not accept returns or exchanges on non-damaged items with exceptions being acknowledgement of wrong item shipped. Claudia Rowe is not responsible for any items sent back that are lost in transit.
Care of Fashion Jewelry- Plated Base Metals
Claudia Rowe is made with the highest quality materials and is meant to be worn and enjoyed. Please treat your jewelry with care. Do not wear it in the shower/swimming and avoid contact with lotions, perfumes or liquids. Some natural oxidization of the metals will occur eventually over time. We recommend gently cleaning with a polishing cloth to periodically brighten the finish. However, repeated rubbing of the plated surface will eventually wear away the plating more quickly. Please store your jewelry in an air tight bag when not in use to prevent tarnishing.
Care of Fine Jewelry
Claudia Rowe Fine Jewelry Collection is made with the highest quality sterling silver and 14k gold and is meant to be worn and cherished for many years. Please treat your jewelry with care. Do not wear it in the shower/swimming and avoid contact with lotions, perfumes or liquids. Some natural oxidization of the metals will occur eventually over time. We recommend gently cleaning with a sterling silver polishing cloth to periodically brighten the finish. Please store your jewelry in an air tight bag when not in use to prevent tarnishing.
Limitation of Liability
Claudia Rowe shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Claudia Rowe has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Terms and Conditions
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Claudia Rowe without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Claudia Rowe or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.